Payment Terms & Guarantees

At Asas Al-Mawaqi, we are committed to transparency and quality across all our services — from contracting to design and consulting.
We aim to provide a seamless payment experience and reliable guarantees that reflect our dedication to the standards of Vision 2030, led by a dynamic Saudi team building a sustainable future.

Payment Policy

Flexible Payments:
We adopt milestone-based payments tied to project progress (e.g., contracting or design), as agreed upon in advance.

Down Payment:
A non-refundable advance payment is required after signing the contract and before work begins.

Price Adjustments:
In the event of changes in material or labor costs, both parties will agree on fair price adjustments to protect mutual interests.

Transparency:
Governmental or administrative fees are not included in the project cost and will be clearly stated in advance.

Warranties

Guaranteed Quality:
All our services (construction, design, supervision) are executed according to international engineering standards.

Service Warranty:
We provide warranties on delivered works (such as finishes or décor) for three months following final handover.

Stage Handover:
Each project phase is documented with an official delivery report signed by both parties to ensure quality and accountability.

Project Documentation:
Clients receive full service documents and warranty certificates upon final delivery.

Modifications and Suspension

Modifications:
Any changes or removals requested by the client after approval are subject to additional costs borne by the client.

Suspension:
If the project is suspended by the client or due to external circumstances, compensation will be calculated proportionally to the work completed.

Additional Works:
Unexpected works (e.g., dewatering in construction) will be compensated separately based on mutual agreement.

Service Termination

Cases:
The contract may be terminated by mutual consent in cases such as payment delays, non-compliance with specifications, or exceptional circumstances.

Procedures:
Termination requires a written notice 30 days in advance, with negotiations to settle disputes or complete ongoing stages.

Termination Obligations:
Include payment for the current phase, delivery of all documentation, and settlement of compensations.

Communication

Official Notices:
All formal communications are sent via registered mail, email, or WhatsApp, and are considered binding if not responded to within 5 business days.

Project Coordinator:
The client shall appoint a representative to facilitate approvals and communication throughout the project.

Customer Support:
For inquiries or assistance, clients can reach us through our official communication channels.

Occupational Health, Safety, and Environmental Policy

Occupational Health and Safety

Worksite Safety:

We ensure a safe working environment in all construction and supervision projects by:
Providing personal protective equipment (PPE) for all workers.
Training our teams on safety standards (such as fire prevention and accident avoidance).
Conducting regular site inspections to ensure compliance with Saudi regulations.

Client Safety:

We prioritize client safety during site visits and project handovers.

Safe Supervision:
Our supervision services include monitoring work execution to maintain safety at every stage.

Environmental Policy

Efficient Resource Management:
We strive to minimize material waste in all construction and interior finishing projects.

Safe Waste Disposal:
We ensure safe and organized disposal of construction and décor waste in compliance with local standards.

Functional Design:
Our engineering and interior designs aim to enhance space efficiency and resource utilization.

Regulatory Compliance:
We adhere to all local environmental guidelines to reduce ecological impact and promote sustainability.